EasyCall

EasyCall is the Dígitro solution for Call Centers looking for a better relationship with customers, fidelization of their target audience, more added value, better performance and, as a result, business generation.

Because of its modular construction, EasyCall can be adapted to each company's reality and needs, and can provide multiple benefits:

Extension and agent position features combined

Automatic call distribution using intelligent routing

Automated dialing

Creation of voice portals with advanced resources and IVR scripts

Digital voice recording

Real Time Supervision

Standardized and customized reports

Solutions integrated to external applications through open protocols.